Shipping policy
Shipping and Delivery Policy
At Be Dance, we deliver your orders safely and carefully. See information about our shipping process below.
1. Free shipping throughout Brazil
All purchases include free shipping, with no minimum purchase. What you see is what you pay.
2. Delivery timeframe
The total delivery time is 5 to 12 business days, from payment confirmation. This timeframe already includes order preparation and shipping.
3. Order tracking
Once the order is dispatched, you receive the tracking code at your registered email address and WhatsApp number. You can also follow every delivery stage on the Track Your Order.
4. Delivery address
Check that the address provided is complete and correct. Be Dance is not responsible for delays or lost shipments caused by incorrect information provided by the customer.
5. Payment methods
We accept credit cards (processed by Appmax, with installment options) and Pix. Order preparation begins as soon as payment is approved; Pix approval is usually immediate.
6. Delivery problems
If your order does not arrive on time or arrives damaged, contact our team:
- WhatsApp: (11) 95586-9018
- Email: contato@bedance.com.br
- Customer service hours: Monday to Friday, 8:00 am–6:00 pm, and Saturday until 1:00 pm
We will resolve it as quickly as possible.